Frequently Asked Questions

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and for enterprise customers, we offer bank transfers (ACH/Wire) and invoicing terms.

You can access your billing history by navigating to Settings > Billing > Invoice History. From there, you can view or download PDF copies of any past transaction.

Yes, HelpCore is fully GDPR compliant. We provide Data Processing Agreements (DPAs) for our EU customers and offer features to manage data subject access requests easily within our dashboard.

All data is encrypted at rest using AES-256 and in transit via TLS 1.2+. We undergo regular SOC2 Type II audits and perform annual penetration testing by independent security firms.

Integration is simple: Visit the Integrations tab in your dashboard, click "Add to Slack," and authorize the HelpCore bot to access your chosen channels for documentation snippets.